INFORMATION ON THE EXERCISE OF THE RIGHT

WITHDRAWAL

INSTRUCTIONS ON WITHDRAWAL FROM THE CONTRACT

The provisions contained in these instructions on the right of withdrawal by Consumers shall apply to a natural person, concluding a contract directly related to his/her business activity, when the content of this contract shows that it does not have a professional character for this person, resulting in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.

Being a Consumer, you have the right to withdraw from a contract concluded in our Store within 30 days without giving any reason, subject to the cases indicated in the section "exclusion of the right of withdrawal". The withdrawal period expires after 30 days from the date:

1. onwhich you took possession of the item or on which a third party other than the carrier and indicated by you took possession of the item - in the case of a contract obliging you to transfer ownership of the item (e.g. a contract of sale, a supply contract or a contract for a work which is a movable item),

2. inwhich you took possession of the last of the things or in which a third party other than the carrier and indicated by you took possession of the last of the things - in the case of a contract obliging you to transfer ownership of multiple things that are delivered separately ,

3. inwhich you took possession of the last lot or part, or in which a third party other than the carrier and indicated by you took possession of the last lot or part - in the case of a contract obliging you to transfer ownership of things delivered in batches or parts,

4. onwhich you have taken possession of the first item or on which a third party other than the carrier and indicated by you has taken possession of the first item - in the case of contracts for regular delivery of items for a specified period of time,[W1].

5. conclusion of the contract - in the case of contracts for the provision of services.

In order to observe the deadline for withdrawal from the contract, it is sufficient for you to send information concerning the exercise of your right of withdrawal before the expiry of the deadline for withdrawal from the contract.

To exercise your right of withdrawal, you must inform us: LSP SP. Z O.O., UL. KRASICKIEGO 109, 97-500 RADOMSKO, e-mail: BIURO@LSP.PL, about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by mail or e-mail).

When withdrawing from the contract, you can use the model withdrawal form, but it is not mandatory. The model form is included in the attachment to the regulations for the provision of electronic services in the Store.

EFFECTS OF WITHDRAWAL

In the event of withdrawal from this contract, we will return to you all payments received from you, including the costs of delivery of the goods (except for the additional costs resulting from your choice of delivery method other than the cheapest ordinary delivery method offered by us), immediately and in any case no later than 14 days from the day on which we are informed of your decision to exercise your right of withdrawal from this contract.

We will refund the payment using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with the refund. We may withhold reimbursement until we receive the item or until you provide us with proof of return, whichever event occurs first.

If you have received the items in connection with the contract, please send back or give the item to us at the address LSP SP. Z O.O., UL. KRASICKIEGO 109, 97-500 RADOMSKO, immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the item before the expiry of the 14-day period.

We inform you that you will have to bear the direct costs of returning the item. The amount of these costs is estimated at a maximum of about 25 PLN.

You are responsible only for the reduction in the value of the thing resulting from using it in a manner other than necessary to determine the nature, characteristics and functioning of the thing.

EXCLUSION OF THE RIGHT OF WITHDRAWAL

The right of withdrawal from a contract concluded off-premises or at a distance does not apply to the consumer for contracts:

1. inwhich the subject of performance is a non-refabricated item, produced according to the consumer's specifications or serving to meet his individualized needs;

2. in which the subject of the provision are things that, after delivery, due to their nature, are inseparably combined with other things;

MODEL WITHDRAWAL FORM

(this form should be completed and sent back only if you wish to withdraw from the contract)

Addressee: LSP SP. Z O.O., 109 KRASICKIEGO STREET, 97-500 RADOMSKO | BIURO@LSP.PL

I/We(*) hereby inform(*) about my/our withdrawal from the contract of sale of the following items(* ) the contract of delivery of the following items(*) the contract of workmanship of the following items(*)[W2] /for the provision of the following service(*):

Date of contract(*)/collection(*):

Name of consumer(s):

Address:

Signature:

(only if the form is sent in hard copy)

Date:

(*) Delete not necessary.

COMPLAINT FORM

(This form can be filled out and returned if you wish to make a warranty claim)

Addressee: LSP SP. Z O.O., 109 KRASICKIEGO STREET, 97-500 RADOMSKO

Name or surname of the Customer:

Client's address:

Customer's telephone number:

As contact information, which will be used to respond to the complaint and conduct correspondence related to it, I indicate:

mailing address:

email address:

Complaint concerns:

contract of sale dated __________ goods:

a contract for the provision of another service:

other:

Date of determination of the cause of the complaint:

Description of problem:

Complaint Request: